§ Frequently asked

The things people
actually ask.

Honest answers, no marketing. If your question isn't here, email [email protected]and we'll answer it like a person.

§ 01 · Joining
Why sign up now if it isn't open yet?

Unswipe introduces one person at a time, so we need real density in each city before launch. Signing up early reserves your spot and tells us where people are, which helps us match you with someone nearby once launch day comes. No waitlist tricks — your spot is yours the moment you confirm your email.

When does Unswipe open?

Australia-wide on Sunday 31 May at 8pm AEST — that's when the first matches go out. You don't have to wait though: sign up, confirm your email, and you can do your twelve-minute interview straight away. Your first match arrives on launch Sunday, then one at a time from there.

Will you match me with someone in my city?

Yes, within the distance you set in your interview. Smaller cities may have fewer candidates early on — in that case we'll widen the radius rather than skip you. You tell us your max distance and your preferences, and the matcher respects them.

§ 02 · The product
Is this a dating app or a friendship app?

Both. You tell us on the way in. The interview asks what you're here for — romance, friendship, or open to either — and the matcher respects that. Nothing is assumed, and you can change your answer later.

What if my match isn't a good fit?

Pass. It costs nothing and it tells the matcher what it got wrong. You have 24 hours to book the first voice call — if it doesn't happen in that window, you can rematch straight away. No awkwardness, no long wait, no penalty.

Do I have to do the voice call?

Yes, if you want to unlock text chat with the person. Voice-first is the whole product — it's how Unswipe knows who you actually are, and it's the quickest, kindest filter for whether two people should keep talking. If voice calls aren't for you, Unswipe probably isn't either.

Can I see photos before the call?

No. Photos unlock after three voice calls, seven days, and both of you opting in. The whole point is to let attraction grow from the conversation, not the thumbnail.

§ 03 · Money
Is it free?

Yes. The interview, your matches, voice calls, text chat, identity reveal — all free. We may one day add optional extras for people who want them (things like extra matches or ticketed Journeys). No ads, no pay-to-win boosts, no messing with the matcher for extra rank.

§ 04 · Safety
Is my voice recorded?

Voice calls between matched users are not recorded. The interview is transcribed so you can review and redo it, and the transcript is deleted when you delete your account.

What about safety and harassment?

Every user passes the interview before they can match, which already weeds out a lot of bad behaviour. You can block and report inside the app at any time. Phone numbers and external contacts are filtered out of text chat until you choose to share them. Identity stays private until you both opt in to reveal.

Can I delete my data?

Yes, any time, in full. Delete your account from the settings page and your profile, embeddings, interview transcript, and match history are permanently removed within 30 days.

§ 05 · Behind the scenes
Who built this?

A small team in Australia. One of us is a dentist who started writing code on weekends and got tired of watching friends churn through swipe apps. Every line written in Australia.

What AI do you use?

Not ChatGPT, and not Anthropic. The AI that interviews you and generates your profile is Google's Gemini, through an API key we pay for. The voice-to-text for your interview runs through Groq. Here's what actually travels where: your interview AUDIO is transcribed by Groq and discarded — we never store recordings. Your interview TRANSCRIPT is sent to Gemini to generate your profile text, keywords, and matching embeddings; Google's API terms exclude this traffic from model training. Your VOICE CALLS with other users are peer-to-peer — they never touch our servers, aren't recorded, and no AI provider ever sees them. Your email, real name, and photos never leave our database. We don't train on your data. We don't sell it. We don't use it for advertising.